Air Ambulance Teams Urge E-Bike and Scooter Users to Make Safer Journeys

Kent Surrey Sussex Air Ambulance Charity (KSS) say the e-bike incidents attended by the charity increased sevenfold in the space of a year.

New figures released by Air Ambulance Charity Kent Surrey Sussex (KSS) at the start of National Road Safety Week (15-21 November)  show that serious e-bike and e-scooter incidents more than tripled, rising from 7 to 26 between 2024/25 and 2025/26.

This year the annual campaign is focussing on the theme of "Safe People on the Move", highlighting the shared responsibility everyone has in making roads safer.

Earlier this year figures from the Department of Transport showed that in 2025 nationally there were 10 deaths involving e-scooter collisions, with an estimated 484 people seriously injured. injured and a total of 1,477 e-scooter casualties. (2)

Every day, KSS doctors and specialist paramedics are called to some of the most serious road traffic collisions across the region. While the charity is there when the worst happens, it says many of the incidents attended by its crews could be prevented through safer choices on the road.

The charity is urging all road users, whether they are using e-bikes, e-scooters, driving, cycling, motorcycling, or walking, to think about how their actions affect others and to take simple steps that can help prevent life-changing injuries. These include avoiding wearing appropriate safety clothing and helmets, being aware of distractions, sticking to speed limits, planning journeys carefully and giving other road users the space and consideration they need.

Lynsey Grant, HEMS Paramedic and Prevention Lead at KSS, said: "At KSS, we see the aftermath of serious road traffic collisions across our region. While our crews are ready to provide lifesaving care whenever we're needed, we would always rather see incidents prevented in the first place. Road Safety Week is an opportunity for everyone to reflect on the choices they make when travelling and to recognise that we all share responsibility for keeping our roads safe.

"If you are using an e-bike or e-scooter, please ride them appropriately, wear high visibility clothing, ensure you have got lights and protect yourself with a helmet. The choices we make behind the wheel, on a bike or on a pavement can have life-changing consequences. By making safe decisions every journey, every time, we can help prevent tragedies and protect our communities."

KSS hopes Road Safety Week will encourage people to pause and think before every journey, helping to reduce the number of families affected by the trauma of serious collisions and creating safer roads for everyone across Kent, Surrey and Sussex.